Effective Date: 07/21/2025
At Pinely Software OÜ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, or interact with us.
Company Name: Pinely Software OÜ
Registration Number: 16847610
Registered Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia
Email: support@zapling.app
We act as the data controller for the personal data you provide to us.
We may collect the following types of personal data:
Identification Data: Name, surname, company name, job title
Contact Data: Email address, phone number, billing address
Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns
Communication Data: Emails, messages, or inquiries sent through our platforms
We use your personal data to:
Provide and maintain our services
Process payments and issue invoices
Communicate with you regarding your account or inquiries
Improve our website and user experience
Send you service updates, legal notices, or marketing communications (only with your consent)
Comply with legal obligations
We process your data based on the following legal grounds:
Contractual necessity – to provide the services you request
Legitimate interests – for business improvement and security
Legal obligations – to comply with applicable laws
Consent – for marketing or non-essential cookies (where applicable)
We may share your data with:
Trusted service providers (e.g., payment processors, cloud storage, analytics tools)
Legal or governmental authorities, when required by law
Business partners or affiliates, only with your prior consent
We do not sell your personal information.
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by adequate safeguards, such as Standard Contractual Clauses approved by the European Commission.
We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing
Withdraw your consent at any time (where processing is based on consent)
File a complaint with a data protection authority (e.g., Estonian Data Protection Inspectorate)
To exercise any of these rights, contact us at: [Insert contact email]
Our website may use cookies to enhance user experience and gather analytics. You can manage your cookie preferences via your browser settings or through our cookie consent banner.
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “Effective Date.”
If you have any questions or concerns regarding your privacy, contact us at:
📬 Pinely Software OÜ
Tartu mnt 67/1-13b, 10115
Tallinn, Harju maakond, Estonia
support@zapling.app